Help Center
This is the section of the Credits system where you can open an active account, order new bank cards and conduct banking operations with fiat currencies.... Read more
IBAN Services are provided by Monetley, a company registered with the FCA in England and Wales as an Electronic Money Institution (EMI) (FCA Registration Number: 900921).... Read more
UK and EU Law - Compliance with all procedures in accordance with PDS2 and the UK Banking Act.... Read more
According to PDS2. 3rd party verified information security, information security is validated by an independent vendor.... Read more
Licensed by the UK Regulatory Authority FCA (UK Regulatory Authority) License - UK IBAN provider licensed since 2017.... Read more
This is an individual account in EUR for making payments under the SEPA system.... Read more
After registering with the Credits system, you can apply to open an account by clicking on the Open an account button.... Read more
As a rule, after providing the entire package of documents, the opening procedure takes up to 12 hours.... Read more
Depending on your plan, it may be a Standard or Individual plan. You can see all commissions in the Fees and Limits section.... Read more
Depending on your plan, it may be a Standard or Individual plan. You can see all commissions in the Fees and Limits section.... Read more
After selecting the account you need, go to the “Details” tab. There you will see the account number starting with GB…... Read more
From the IBAN bank account of the SEPA payment system.... Read more
To withdraw from your account, you will need the following recipient details.... Read more
This is how payment systems work. Without the First Name and Last Name, it is impossible to send money.... Read more
Go to the Wallet or Crypto screen and select the account you are interested in. Click on the account, the transaction history will be displayed below.... Read more
This is to increase security.... Read more
Wait a few minutes. As a rule, an SMS arrives within a few minutes. If the SMS does not arrive, please resend.... Read more
External crediting, internal crediting, buying cryptocurrency and withdrawing it to an external wallet, as well as transferring funds using bank details.... Read more
1. Transfer from another bank. 2. By transfer from the prepaid balance from the Cryptocurrency section.... Read more
In the Wallet section, select currency, then in currency choose Transfers. In the window that appears, select the transfer to crypto currency. Then follow the instructions.... Read more
In the Wallet section, select currency, then in currency choose Transfers. In the window that appears, select an external transfer. Then follow the instructions.... Read more
If you sent a transfer from a third-party bank, the payment may take up to 3 banking days.... Read more
Perhaps there is a technical problem. There may also be various restrictions on your account. Contact support, write to us at support@credits.com or Telegram channel @CreditsSupport and WhatsApp +370 648 19982.... Read more
IBAN Services are provided by Monetley, a company registered with the FCA in England and Wales as an Electronic Money Institution (EMI) (FCA Registration Number: 900921).... Read more
Depending on your plan, it may be a Standard or Individual plan. You can see all commissions in the Fees and Limits section.... Read more