Legal and Privacy


TERMS AND CONDITIONS


PLEASE READ THESE TERMS AND CONDITIONS (“T&Cs”) CAREFULLY BEFORE USING THE SERVICES SINCE THEY CONSTITUTE THE LEGAL AGREEMENT BETWEEN YOU AND CREDITS. 

BY ACCESSING OR USING THIS WEBSITE OR OTHER SERVICES THROUGH THE CREDITS PLATFORM, YOU AGREE TO BE BOUND BY THESE T&Cs AND ALL TERMS INCORPORATED BY REFERENCE. 

IF YOU DO NOT AGREE TO THESE T&Cs, DO NOT USE THIS WEBSITE, OUR PLATFORM AND/OR OUR SERVICES.

These Terms and Conditions is a contract (“Agreement“) between you (the party to this Agreement, referred to by the definition of "Person" in paragraph 1 “Terms and Definitions” under this Agreement, and also referred to as "You”, User”) and UAB “New Software Solutions”, a company duly incorporated and validly existing under the laws of Lithuania and registered in the Register of Legal Entities under the number 306045667, having a registred office Vilnius, J. Savickio Str. 4-7, Lithuania (hereinafter referred to as “CREDITS“, “we“, “our” or “us”) and applies to your use of this Site, Platform, our mobile applications or any associated application programming interface (API) and all services, products, web-sites and content provided by CREDITS (collectively “Services“) as defined below.

UAB “New Software Solutions” registered in the Register of Legal Entities as:

  • Operator of deposit virtual currency funds

  • Virtual currency exchange operator

In some instances, additional terms and conditions may apply to a service or product offered by CREDITS. Depending on Your country of citizenship and/or residence, You may not be able to use all the functions of this Website or CREDITS Platform.  It is Your responsibility to follow the Laws and regulations of Your country of citizenship/residence and/or country from which You access this Website and the Services, as well as other applicable Laws and regulations. 

CREDITS Services or any other online materials provided or published by or through CREDITS and/or its web-site do not constitute, and may not be used for the purposes of, an offer or solicitation to anyone in any jurisdiction in which such offer or solicitation is not authorized, or to any person to whom it is unlawful to make such an offer or solicitation.

By signing up to use an account through the Platform, you acknowledge and confirm that you have read, understood, and accept all of the terms and conditions contained in this Agreement, as well as our Privacy Policy and Cookie Policy. In case previous version(s) of this Agreement or its essential parts is required, please submit such request info@credits.com.

Essential and integral parts of this Agreement are:

  • AML/CTF Policy, Risk Disclosure, Refund Policy, Anti-Fraud and the Privacy Policy separately published on CREDITS Website;

  • any other specific agreement concluded by CREDITS, where it is directly stipulated by CREDITS in the text of such agreement that it constitutes an essential part of this Agreement. 

CREDITS reserves the right to change or modify these Agreement in its discretion at any time. CREDITS will notify such changes by updating the terms on its Website. Any and all modifications or changes to this Agreement will become effective upon publication on the Website or release to users. Therefore, your continued use of CREDITS’ Services is deemed your acceptance of the modified agreement. If you do not agree to any changes to this Agreement, you must stop using CREDITS’ Services immediately. You are recommended to frequently review this Agreement to ensure your understanding of the Agreement that currently applies to CREDITS’ Services.

Digital currencies and tokens can be of high volatility and present a substantial risk as an investment and trading instrument. By using our Services, you acknowledge those risks, accept this Agreement and will not hold credits liable for any of your financial losses associated with our Services. Also, you are not eligible for any known compensation schemes. For example, the financial ombudsman service or the financial services compensation scheme do not apply to the crypto asset activities carried on by credits.

 

1. TERMS AND DEFINITIONS

In addition to the other terms defined elsewhere in this Agreement, the following terms shall have the meanings ascribed to them below:

“Account” means a profile created by the User on the Platform (including registered via mobile application).

“Business day” means any calendar day other than Saturday, Sunday or any other day on which credit institutions are closed in Vilnius (the Republic of Lithuania).

“Confidential information” means information  that you receive or learn as a result of using of the Services, or otherwise as a result of your access and use of the Platform, regardless of whether or not such information is designated as confidential, provided that such the information is not generally known to the public and/or openly published on the Website.

“Data” means all data and other information generated by or accessible through the Platform and/or otherwise provided to you by CREDITS hereunder, including, without limitation, information regarding orders, pricing, trading volume, trades, liquidity, etc.

“Digital assets” means digital currency and/or tokens that created and held electronically and have no central issuer and are distributed directly between the owners of such currency and tokens, designed to work as a medium of exchange that use strong cryptography to secure transactions, control the creation of additional units, and verify the transfer of assets (e.g. BTC, ETH, LTC, CS Coin, etc.).

“Deposit” or “Depositing” means an operation involving a transfer of Funds to the User's Account.

“Fees” means any rewards, charges and/or commissions paid to CREDITS by the Users, which are established by CREDITS.

“Fiat money” or “Fiat funds” means government-issued currency that is backed by the government and is designated as a legal tender on the legislative level in the country of issuance.

“Funds” means Fiat money and/or Digital assets, which are placed into the Account and used during the execution of Transactions.

“Governmental authority” means any national, state, provincial, county, municipal or local government, foreign or domestic, or the government of any political subdivision of any of the foregoing, or any entity, authority, agency, ministry or other similar body exercising executive, legislative, judicial, regulatory, or administrative authority or functions of or pertaining to government, including any authority or other entity established to perform any of such functions.

“Law” means all applicable laws, regulations, orders and rulings, interpretations and statements of policy of any Governmental authority, authority, agency or body, which in an appropriate case has jurisdiction over CREDITS, the User, or their operations.

“Order” means the User's offer on the Platform to buy, to sell or to exchange Digital assets on certain conditions.

“Person” means an individual.

“Personal data” means information that identifies an individual, such as name, address, e-mail address, etc.

“Platform” means CREDITS’ Platform, designated for storage, purchase, sale, exchange, trading of Digital assets, accessible by User via websites, application programming interfaces (“APIs”), mobile applications or other means, specifically created by CREDITS for that purpose (if applicable).

“Representatives” means any individuals authorized to act on behalf of the Person in the appropriate matters by Law, documents of the entity, power of attorney or similar document.

“Services” indicated in Section 2 of this Agreement and can be accessed via the Platform.

“Third-party provider” means a software, information and/or technology provider, whose products, information or services might assist CREDITS in providing the Services to the User.

“Transaction” means a deposit, withdrawal, transfer of Funds entered into through the Platform.

“Transfer” or “Transferring” means sending Funds from User’s Account to the Account of another User or to the external wallet/account that belongs to User or to the third person. 

“User” means any Person, who uses the Website, the Services and/or the Platform, is a holder of the Account and has agreed to this User Agreement.

“Website” means https://credits.com 

“Withdrawal” or “Withdrawing” means an operation involving a transfer of Funds from the User's Account.

2. SERVICES

CREDITS provides the following Services to the User:

  1. Digital assets services. It includes providing users with access to the Platform, to perform Transactions, store, buy, sell, trade and exchange the Digital assets, also with access to information needed to use the Platform and perform Transactions.

Based on this Agreement, CREDITS may also provide other services, which will be available on the Website or on the Platform.

CREDITS also reserves the right to choose markets and jurisdictions in which it operates, and may also restrict or refuse provision of the Services in certain countries if deemed necessary.

3. ELIGIBILITY AND ACCESS TO THE SERVICES

To use the Services, You represent and warrant that: 

  • You are at least 18 years old and have the legal age of applicable jurisdiction;

  • You are an individual with full legal capacity  and capability and sufficient authority to enter into this Agreement;

  • You are the legal owner (or duly authorized representative of the legal owner) of Funds deposited by you into Your Account used to receive the Services in connection with this Agreement, and these Funds must come from legal sources;

  • You are not providing CREDITS with misleading, untruthful or fraudulent information;

  • You were not previously prohibited or restricted in using our Services or Platform;

  • You have a computer or a mobile device with Internet or data services;

  • You are not a subject to any trade embargoes or economic sanctions of any country or organization;

  • You are not a citizen and/or a resident of the United States of America or a legal entity whose authorized capital is owned by U.S. citizen and/or resident;

  • You are not in violation of any of the provisions of this Agreement or applicable Laws and regulations.

Also, You are not allowed to access or use the Services if You are a citizen or resident, or located, incorporated or otherwise have connections to or intend to make Transactions in the countries which are subject to the Law on the Prevention of Money Laundering and Terrorist Financing of the Republic of Lithuania, Law on the Implementation of Economic and other International Sanctions of the Republic of Lithuania, United Nations International Convention for the Suppression of the Financing of Terrorism, those considered as high-risk countries by the FATF, countries that are subjects to sanctions, embargoes or similar measures (e.g. the EU and the UN sanctions, HMT, OFAC), countries that provide funding or support of terrorist activities or countries that have designated terrorist organizations operating within their territory, countries listed by the OFSI and various international sanction regimes (hereinafter - “Forbidden Jurisdictions''). If CREDITS determines that You or Your Transactions are related to Forbidden Jurisdictions or that You have made false statements about Your citizenship or residence, CREDITS reserves the right to immediately suspend your Account, freeze or lock the Digital Assets or Funds in your Account,  suspend access to your Account without returning all paid Fees, with a right to charge Your Account for all outstanding Fees payable to CREDITS, and report to competent authorities.

You are also not allowed to access or use the Services if You do not meet any User due diligence/compliance standards, requests or requirements of CREDITS compliance staff. We inform You that submitting misleading/untruthful/fraudulent information or false documents (including fraudulent identification documents) is prohibited. In case if CREDITS doubts that the data is correct, up-to-date or complete, CREDITS is entitled to refuse the User’s access to the Services (all or part) and/or suspend with the right to permanently terminate the User’s Account.

4. CREATING AND ACCESSING YOUR ACCOUNT 

a. Know-Your-Customer verification and due diligence:

You will not be able to use some of CREDITS’ Services, until you have passed respective identity and security validation and verification checks, and provided information and documents requested in accordance with the applicable anti-money laundering regulations. 

To use the Services, You must create an Account and pass a Know-Your-Customer (KYC) verification and provide all requested information. If there is any reasonable doubt that the information You provide is incorrect, untruthful, outdated or incomplete, CREDITS is entitled to send You a notification requesting corrections, delete the relevant information directly and, depending on the circumstances, terminate Your access to all or part of the Services. You are solely responsible for any losses or expenses incurred while using CREDITS’ Services if you cannot be contacted through the email and/or via the address or phone number provided to CREDITS. By entering into this Agreement, you acknowledge and agree that you must update all the provided information in case of any changes by sending us an email to info@credits.com or by using our Platform or by any other means that allow You to securely provide CREDITS with such information.

We have a one Tier user verification system. You will have access to the full functionality of the Platform. For verification you have to provide us with:

  • Email and phone number; 

  • Full name, date of birth, gender, address;

  • Proof of residence, ID documents; 

  • Selfie and/or a video of yourself.

We may request additional or updated documents and change limits for Tiers as well as Numbers of Tiers of verification from time to time at our own discretion or in connection with requirements or recommendations of any applicable regulation.

By creating the Account and entering into this Agreement, You authorize CREDITS to send, directly or through third parties, requests that CREDITS considers necessary to confirm Your identity or protect You and/or CREDITS from fraud or crimes, as well as to take measures CREDITS reasonably can find necessary based on the results of such requests.

b. Personal dаta:

The usage of Your information is a subject of our Privacy Policy which provides details of how CREDITS collects, processes, uses, stores, protects and shares Your information. In some cases, Your personal information may be processed outside of the European Economic Area or the United Kingdom. CREDITS put appropriate measures in place to ensure that Your personal data is sufficiently protected. By using the Services You agree that Your personal information may be processed outside the European Economic Area or the United Kingdom. You have a right to recall this option by contacting us at info@credits.com. For more information, please refer to our Privacy Policy.

c. Only one Account:

You may only register and create one Account and it may only be used by a Person, in whose name it was registered. Any attempt to create more than one Account will be considered as fraudulent behavior and You will be liable for damages and/or losses of any nature, as well as for damage caused to the CREDITS and/or third parties when using the Services. CREDITS reserves the right to temporarily restrict the use, freeze or close the Account if there are suspicions of the use thereof by a Person, who is not the Person, in whose name the Account was registered, unless otherwise agreed by the Parties in writing. You must immediately notify CREDITS of the unauthorized use of your username, password or any other attempts of unauthorized access to the Account if you suspect or become aware of such unauthorized use.

d. Account credentials:

You yourself must set your account credentials during registration of the Account. You agree that your Account Information is confidential and You will not disclose such information to third parties. You also agree that You are solely responsible for taking necessary security measures to protect Your Account and Your Account Information and consequences of non-compliance with such measures. 

You must ensure security measures and safety of the Account credentials to prevent disclosure thereof to third parties; wherein, You independently determine the best procedure for storing such information and data and also take measures to prevent illegal or unauthorized disclosure and use thereof. Any loss or compromise of Your electronic device or Your security details may result in unauthorized access to Your Account by third parties and the loss or theft of any Digital Assets held in Your Account. 

You must always keep Your security details safe and never allow remote access or share Your computer screen with someone else when You are logged on to the Account. CREDITS will never under any circumstances ask you for Your password, access code, or two-factor authentication codes or to share screen or otherwise seek to gain access to Your device or Account. You should not provide any details to any third party for the purposes of remotely accessing Your Account unless specifically authorized.

You agree that you will immediately notify CREDITS if you become aware of any unauthorized use of your Account Information by any Person, as well as any other breach of the security rules; strictly comply with the mechanisms and procedures in force on the Website and the Platform concerning the security rules, identity verification, Transactions of Funds; and perform the appropriate actions to exit the Website and the Platform at the end of each visit.

Your responsibility is to ensure security and constant control over any of Your devices or Account.

You are responsible for all actions performed with your Account and You assume all risks of any authorized or unauthorized access to your Account. You hereby authorize CREDITS to accept, execute and rely on any instructions, orders, permissions and any other actions made, provided or taken by any Person who has gained access to Your Account or used it, regardless of whether the access is allowed or not authorized by You. As such, You undertake to monitor all and any changes on Your account and immediately inform Us about any unusual, suspicious, unclear or abnormal changes on Your Account or any other breach of security. 

CREDITS has the full right without consequences for itself to close Your Account or block any Funds and Transactions without returning commissions, payments or other Fees. At the same time, CREDITS has the right to withhold your Funds on your Account if you own Funds to CREDITS. By using the Services, You provide CREDITS with Your full and irrevocable consent.

e. Blockchain transactions :

Blockchain is an independent public peer-to-peer network and is not controlled in any way or manner by CREDITS, therefore CREDITS shall not be responsible for any failure and/or mistake and/or error and/or breach which shall occur in blockchain or in any other networks in which the Digital Assets are being issued and/or traded. You will be bound and subject to any change and/or amendments in the blockchain system and subject to any applicable Law which may apply to the blockchain. We make no representation or warranty of any kind, express or implied, statutory or otherwise, regarding the blockchain functionality nor for any breach of security in the blockchain.

f. Prepayment method:

The purchase of Digital Assets is carried out by prepayment method. The Company displays the prepayment in Fiat currencies sent by the User for the purchase of Digital Assets in a  section of the Account. The User can use the prepayment amount only for the purchase of Digital Assets available on the Platform or make a refund of the unused prepayment amount to his/her personal account/bank card by sending a request to info@credits.com.

5. FEES

For Services provided on the Website and/or the Platform CREDITS applies the appropriate Fees. Any updated Fees will apply to any Transactions that occur following the effective date of the updated Fees. The Fees will be clearly displayed to You prior to the execution of the Transaction and You authorize CREDITS to charge (debit) applicable Fees from your Account. CREDITS may, at its discretion, update the Fees at any time.

6. RESTRICTIONS AND INTELLECTUAL PROPERTY RIGHTS

You undertake not to use the Services to perform criminal activity and/or any sort of offenses, including but not limited to, money laundering, illegal operations, unregulated activities, financing terrorist organizations, or malicious hacking. Your use of CREDITS’ Services should not violate public interests, public morals, or the legitimate interests of any actions that would interfere with, disrupt, negatively affect, or prohibit other Users from using CREDITS’ Services. 

You agree not to use the Services for market manipulation.

This Agreement only grants a limited license to access and use CREDITS Services. Therefore, you hereby agree that when You use CREDITS’ Services, CREDITS does not transfer CREDITS’ Services or the ownership of intellectual property rights of any CREDITS’ intellectual property to You or anyone else. All the text, graphics, user interfaces, visual interface, photos, sounds, process flow diagrams, computer code (including HTML code), programs, software, products, information and documents, as well as the design, structure, selection, coordination, expression, look and feel, and layout of any content included in the Services or provided by CREDITS are exclusively owned, controlled and/or licensed by CREDITS or its licensors. 

Without a prior written consent from CREDITS, the following commercial uses of CREDITS data are prohibited:

1. Trading services that make use of CREDITS’ quotes or market bulletin board information;

2. Data feeding or streaming services that make use of any market data of CREDITS.

3. Any other websites/apps/services that charge for or otherwise profit from (including through advertising or referral fees) market data obtained from CREDITS.

Without prior written consent from CREDITS, You may not modify, replicate, duplicate, copy, download, store, further transmit, disseminate, transfer, disassemble, broadcast, publish, remove or alter any copyright statement or label, or license, sub-license, sell, mirror, design, rent, lease, private label, grant security interests in the properties or any part of the properties, or create their derivative works or otherwise take advantage of any part of the properties.

You may not use any deep linking, web crawlers, bots, spiders or other automatic devices, programs, scripts, algorithms or methods, or any similar or equivalent manual processes to access, obtain, copy or monitor any part of the properties, or replicate or bypass the navigational structure or presentation of CREDITS’ Services in any way, in order to obtain or attempt to obtain any materials, documents or information in any manner not purposely provided through CREDITS’ Services; attempt to access any part or function of the properties without authorization, or connect to CREDITS’ Services or any CREDITS’ servers or any other systems or networks of any CREDITS’ Services provided through the services by hacking, password mining or any other unlawful or prohibited means; probe, scan or test the vulnerabilities of CREDITS’ Services or any network connected to the properties, or violate any security or authentication measures on CREDITS’ Services or any network connected to CREDITS Services; reverse look-up, track or seek to track any information of any other Users or visitors of CREDITS’ Services; take any actions that imposes an unreasonable or disproportionately large load on the infrastructure of systems or networks of CREDITS’ Services or CREDITS, or the infrastructure of any systems or networks connected to CREDITS’ Services; use any devices, software or routine programs to interfere with the normal operation of CREDITS’ Services or any transactions on CREDITS’ Services, or any other person’s use of CREDITS’ Services; forge headers, impersonate, or otherwise manipulate identification, to disguise Your identity or the origin of any messages or transmissions you send to CREDITS, or  use CREDITS’ Services in an illegal way.

You are responsible for any and all damages caused and all liability actions brought against CREDITS for infringement of any third party rights or violation of any applicable Laws and this Agreement.

7. THIRD PARTY HYPERLINKS

Any links to third-party websites from CREDITS Services or email communication does not imply endorsement by CREDITS of any product, service, information or disclaimer presented therein, nor does CREDITS guarantee the accuracy of the information contained on them. If You suffer loss from using such third-party product and service, CREDITS will not be liable for such loss. In addition, since CREDITS has no control over the terms of use or privacy policies of third-party websites, You should read and understand those policies carefully. 

Under no circumstances You should create hyperlinks when using CREDITS’ Services to any third party pages without the prior consent of CREDITS. If You create a link to any of third-party websites, You acknowledge that You are responsible for all direct or indirect consequences of the placement of such a link and shall compensate CREDITS without delay for all losses, liability, costs or expenses incurred in connection with the placement of such links.

8. NO LEGAL, TAX OR FINANCIAL ADVICE

CREDITS does not provide any legal, tax or financial advice to its Users. CREDITS makes no representations concerning the tax implications of the possession or use of Your Account and/or the Services. You bear the sole responsibility to determine if the usage of the Services over time has tax implications for You in any jurisdiction. By using CREDITS’ Services, and to the extent permitted by Law, You agree not to hold Company liable for any tax liability associated with or arising from Your use of the Services. 

CREDITS is not Your broker, intermediary or agent, or advisor and has no fiduciary relationship or obligation to You in connection with any Transactions or other decisions or activities undertaken by You using CREDITS’ Services. No communication or information provided to you by CREDITS is intended as, or shall be considered or construed as, investment advice, financial advice, trading advice, or any other sort of advice. Unless otherwise specified in this Agreement, all Transactions are executed automatically, based on the parameters of Your order instructions and You are solely responsible for determining whether any investment, investment strategy or related transaction is appropriate for You according to Your personal investment objectives, financial situation and risk tolerance, and You shall be solely responsible for any loss or liability therefrom. You should consult legal or tax professionals regarding your specific situation. CREDITS does not recommend that any Digital Asset should be bought, earned, sold, or held by You. CREDITS will not be held responsible for the decisions You make to buy, sell, or hold Digital Assets based on the information provided by CREDITS.

9. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, CREDITS’ SERVICES, CREDITS’ MATERIALS AND ANY PRODUCT, SERVICE OR OTHER ITEM PROVIDED BY OR ON BEHALF OF CREDITS ARE OFFERED ON AN “AS IS” AND “AS AVAILABLE” BASIS, AND CREDITS EXPRESSLY DISCLAIMS, AND YOU WAIVE, ANY AND ALL OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OR WARRANTIES ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING OR USAGE IN TRADE. WITHOUT LIMITING THE FOREGOING, CREDITS DOES NOT REPRESENT OR WARRANT THAT THE WEBSITE, CREDITS’ SERVICES OR CREDITS’ MATERIALS ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CREDITS DOES NOT GUARANTEE THAT ANY ORDER WILL BE EXECUTED, ACCEPTED, RECORDED OR REMAIN OPEN. EXCEPT FOR THE EXPRESS STATEMENTS, AGREEMENTS AND RULES SET FORTH IN THESE TERMS, YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU HAVE NOT RELIED UPON ANY OTHER STATEMENT OR AGREEMENT, WHETHER WRITTEN OR ORAL, WITH RESPECT TO YOUR USE AND ACCESS OF CREDITS SERVICES. WITHOUT LIMITING THE FOREGOING, YOU HEREBY UNDERSTAND AND AGREE THAT CREDITS WILL NOT BE LIABLE FOR ANY LOSSES OR DAMAGES ARISING OUT OF OR RELATING TO: (A) ANY INACCURACY, DEFECT OR OMISSION OF DIGITAL ASSETS PRICE DATA, (B) ANY ERROR OR DELAY IN THE TRANSMISSION OF SUCH DATA, (C) INTERRUPTION IN ANY SUCH DATA, (D) REGULAR OR UNSCHEDULED MAINTENANCE CARRIED OUT BY CREDITS AND SERVICE INTERRUPTION AND CHANGE RESULTING FROM SUCH MAINTENANCE, (E) ANY DAMAGES INCURRED BY OTHER USERS’ ACTIONS, OMISSIONS OR VIOLATION OF THESE TERMS, (F) ANY DAMAGE CAUSED BY ILLEGAL ACTIONS OF OTHER THIRD PARTIES OR ACTIONS WITHOUT AUTHORIZED BY CREDITS; AND (G) OTHER EXEMPTIONS MENTIONED IN DISCLAIMERS AND PLATFORM RULES ISSUED BY CREDITS.

THE DISCLAIMER OF IMPLIED WARRANTIES CONTAINED HEREIN MAY NOT APPLY IF AND TO THE EXTENT IT IS PROHIBITED BY APPLICABLE LAW OF THE JURISDICTION IN WHICH YOU RESIDE.

10. DISCLAIMER OF DAMAGES AND LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CREDITS, ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, ATTORNEYS, AGENTS, REPRESENTATIVES, SUPPLIERS OR CONTRACTORS BE LIABLE FOR ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL OR SIMILAR DAMAGES OR LIABILITIES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF DATA, INFORMATION, REVENUE, PROFITS OR OTHER BUSINESSES OR FINANCIAL BENEFITS) ARISING OUT OF CREDITS’ SERVICES, ANY PERFORMANCE OR NON-PERFORMANCE OF CREDITS’ SERVICES, OR ANY OTHER PRODUCT, SERVICE OR OTHER ITEM PROVIDED BY OR ON BEHALF OF CREDITS AND ITS AFFILIATES, WHETHER UNDER CONTRACT, STATUTE, STRICT LIABILITY OR OTHER THEORY EVEN IF CREDITS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES EXCEPT TO THE EXTENT OF A FINAL JUDICIAL DETERMINATION THAT SUCH DAMAGES WERE A RESULT OF CREDITS’ GROSS NEGLIGENCE, FRAUD, WILLFUL MISCONDUCT OR INTENTIONAL VIOLATION OF LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

NOTWITHSTANDING THE FOREGOING, IN NO EVENT WILL THE LIABILITY OF CREDITS, ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, MEMBERS, DIRECTORS, OFFICERS, EMPLOYEES, ATTORNEYS, AGENTS, REPRESENTATIVES, SUPPLIERS OR CONTRACTORS ARISING OUT OF SERVICES OFFERED BY OR ON BEHALF OF CREDITS AND ITS AFFILIATES, ANY PERFORMANCE OR NON-PERFORMANCE OF CREDITS SERVICES, OR ANY OTHER PRODUCT, SERVICE OR OTHER ITEM, WHETHER UNDER CONTRACT, STATUTE, STRICT LIABILITY OR OTHER THEORY, EXCEED THE AMOUNT OF THE FEES PAID BY YOU TO CREDITS UNDER THESE TERMS IN THE TWELVE-MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM FOR LIABILITY.

11. TERMINATION OF AGREEMENT 

You have the right to close your Account at no cost by contacting CREDITS and requesting that in writing at info@credits.com. You will be permitted to transfer Digital Assets and Fiat Assets associated with your Account within ninety (90) days after Account deactivation or cancellation unless such transfer is prohibited (i) under the law, or (ii) by a valid subpoena or court order. After cancellation of your Account you have to provide in writing via email at info@credits.com:

(1) eligible and sufficient external wallet address (external wallets not associated with CREDITS) for transfer Digital Assets less transaction fees storing at your Account at CREDITS;    

(2) eligible and sufficient bank account details or card number for transferring Fiat Assets less transaction fees storing at your Account at CREDITS. 

In case of insufficiency and ineligibility of external wallet or User bank account details or card number, CREDITS may request eligible and sufficient details. All claims for Digital Assets and Fiat Assets under the Agreement expire in 12 months (365 days from the Account deactivation). 

Closing your Account does not mean that We delete the personal data that We hold on you and We will continue to store such data, including the history of your transactions for a minimum period of five years as required by law.

You agree that CREDITS shall have the right to immediately suspend your Account, freeze or lock the Digital Assets or Funds in your Account, and suspend access to Your Account for any reason including if CREDITS suspects your Account to be in violation of this Agreement. You agree that CREDITS shall not be liable to You for any permanent or temporary modification of your Account, or suspension or termination of Your access to all or any portion of CREDITS’ Services. CREDITS shall reserve the right to keep and use the Transaction data or other information related to such Account in case where the Account is subject to a governmental proceeding, criminal investigation or other pending litigation; where We detect unusual activities in the Account; where We detect unauthorized access to the Account; and where We are required to do so by a court order or command by a competent authority.

If CREDITS is informed that any Digital Assets or Funds held in your Account are stolen or otherwise are not lawfully possessed by You, CREDITS may place a hold on your Account. You agree that CREDITS will have no liability or responsibility for any such hold, or for Your inability to withdraw Digital Assets or Funds or execute Transactions during the period of any such hold. 

Should your CREDITS Account be terminated, the Account and transactional information that meet data retention requirements will be securely stored for 5 years. 

12. JURISDICTION

This Agreement and the relationship of the parties regarding the Services will be governed by and construed in accordance with the Laws of Lithuania. Notwithstanding  anything  to  the  contrary  herein,  laws  of  Lithuania shall  apply  to  matters concerning card acquiring and payment processing Services provided through UAB “New Software Solutions”.

You can use our Services only if You can lawfully enter into this Agreement with CREDITS under applicable Law. If You use CREDITS Services, you agree to do so in compliance with this Agreement and with applicable Laws and regulations. 

13. MISCELLANEOUS

CREDITS is not an agent of You in the performance of this Agreement. This Agreement shall not be interpreted as facts or evidence of an association, joint venture, partnership, or franchise between the parties.

This Agreement, as well as any other additions, attachments, changes, conditions or documents included in this document, constitute the entire Agreement between the parties and constitute a public offer agreement. In the event of a conflict between the provisions of this Agreement or any other additions, conditions and documents, the provisions of this Agreement shall prevail to the extent that such a contradiction exists.

This Agreement supersedes all prior and contemporaneous understandings between the parties regarding CREDITS’ Services. 

You may not assign or transfer any of Your rights or obligations under this Agreement without prior written consent of CREDITS, including any right or obligation related to the enforcement of Laws or the change of control. We may assign or transfer any or all of its rights or obligations under this Agreement, in whole or in part, without obtaining Your consent or approval.

If any portion of this Agreement is held invalid or unenforceable, such invalidity or enforceability will not affect the other provisions of this Agreement, which will remain in full force and effect, and the invalid or unenforceable portion will be given effect to the greatest extent possible.

This Agreement is made in English and the English version of the Agreement prevails over any other version translated into any other language, which may be provided by us to You for convenience purposes.

14. FORCE-MAJEURE

CREDITS party shall not be liable for any inaccuracy, error, delay in, or omission of the transmission or delivery of information or any loss or damage arising from any Force-Majeure (any cause or condition beyond CREDITS’ reasonable control).

By signing up to use an account through CREDITS, or any of our associated websites, application programming interfaces (“APIs”), or mobile applications (collectively the "Site"), you agree that you have read, understood, and accept all of the terms and conditions contained in this Agreement, as well as our Privacy Policy and Cookie Policy