Центр підтримки

These are accounts in various crypto currencies where your crypto assets are stored.... Докладно

Choose the currency you are interested in. Then select the account you need, go to the “Details” tab.... Докладно

After entering the card's details, the information is saved on the application.... Докладно

For various reasons, usually from delays in processing transactions in the blockchain network, the transfer through the blockchain network may take longer than expected.... Докладно

After sending your payment, the transaction changes from the "Pending" status to the "Success" status.... Докладно

After selecting the “exchange” function in any of the currencies, by clicking the “All pairs” button, you will be able to see all the pairs.... Докладно

Please contact our support chat.... Докладно

After selecting the account you need with the currency you want to exchange, you can use the “exchange” Button. And in the window that opens, select the currencies you want to exchange.... Докладно

All exchange rates can be seen by clicking on the “All pairs” button in the exchange function.... Докладно

Our fiat-to-crypto exchange fee is 0.5%. When exchanging cryptocurrency for cryptocurrency it is 0.5%. When exchanging cryptocurrency for fiat it is 0.5%.... Докладно

Money can be withdrawn to any crypto wallet in crypto assets or to a verified card in your account in EUR from a prepaid account.. And also to an IBAN account.... Докладно

The fastest is the output to the card. To VISA, Mastercard, JCB cards from over 160 countries.... Докладно

The cheapest in terms of the withdrawal amount is the withdrawal to a bank account.... Докладно

You can use withdrawal to VISA, Mastercard, JCB. Withdrawal is carried out only on a verified card.... Докладно

In our wallet, this feature is free. You will only pay the commission of the blockchain network.... Докладно

Having chosen one of the accounts you need, you can use the “send” function in a way that is convenient for you - by QR code, using e-mail, phone number or wallet address.... Докладно

Transfers are made on business days. On weekends, operations take longer.... Докладно

Perhaps there is a technical problem, there may also be various restrictions on your account. Contact support via in-app chat.... Докладно

You can also withdraw IBAN to a bank account using the details. Click Withdrawal. Next, enter the IBAN account number in the SEPA payment system.... Докладно