Log in
En
Access your account

Help Center

What operations are possible?

External crediting, internal crediting, buying cryptocurrency and withdrawing it to an external wallet, as well as transferring funds using bank details.... Read more

How to deposit (top up) the wallet?

1. Transfer from another bank. 2. By transfer from the prepaid balance from the Cryptocurrency section.... Read more

How to transfer to a cryptocurrency wallet?

In the Wallet section, select currency, then in currency choose Transfers. In the window that appears, select the transfer to crypto currency. Then follow the instructions.... Read more

How to withdraw to a third-party bank?

In the Wallet section, select currency, then in currency choose Transfers. In the window that appears, select an external transfer. Then follow the instructions.... Read more

Incoming transfer is not displayed.

If you sent a transfer from a third-party bank, the payment may take up to 3 banking days.... Read more

The transfer will not go through.

Perhaps there is a technical problem. There may also be various restrictions on your account. Contact support, write to us at [email protected] or Telegram channel @CreditsSupport and WhatsApp +370 648 19982.... Read more

What licenses of IBAN operations do you have?

IBAN Services are provided by Monetley, a company registered with the FCA in England and Wales as an Electronic Money Institution (EMI) (FCA Registration Number: 900921).... Read more

How much does the transfer service cost?

Depending on your plan, it may be a Standard or Individual plan. You can see all commissions in the Fees and Limits section.... Read more

Manage money easily
Click here
Google Play
Appstore
Scan to download
QR
Company
 
 
Stay in touch

Credits.com makes finance simple and borderless. Since 2019, our all-in-one app has helped individuals and businesses send money in real time, manage multiple currencies, issue payment cards, and access professional payment tools—no paperwork, no hassle.

SECURITY AND EXCHANGE INTERNATIONAL CO INC. (No. 1001014352) is registered MSB with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) (MSB registration number: C100000279) as a payment service provider and for money transferring, foreign exchange dealing, dealing in virtual currencies and Money transferring.


IBAN and Debit Card services provided by Unlimit EU Ltd registered in Cyprus (HE328641) and has its registered and head office address at 125 Georgiou Griva Digeni, Limassol 3101, Cyprus. Unlimit EU Ltd is licensed and regulated by the Central bank of Cyprus as an Electronic Money Institution with license number 115.1.3.7/2018.

Copyright © 2017-2025. All rights reserved.