This Anti-Fraud Policy constitutes a part of CREDITS Terms and Conditions (hereinafter - T&Cs). The terms used in this Policy shall have the same meanings as in the T&Cs except as otherwise specified. The terms “we”, “us” and “our” refer to CREDITS.
CREDITS has a ‘zero tolerance’ policy towards fraud, collusion, money laundering, financing of terrorism and other criminal conduct and will thoroughly investigate and seek to take legal action against those who perpetrate, are involved in, or assist with fraudulent or other improper actions in all CREDITS activity and related transactions. To do that, CREDITS implemented effective internal procedures and controls.
1. Identification and Verification of Users:
To use the Services, You must create an Account and pass a Know-Your-Customer (KYC) verification and provide all requested information. If there is any reasonable doubt that the information the User provides is incorrect, untruthful, outdated or incomplete, CREDITS is entitled to send the User a notification requesting corrections and send further compliance requests. You must update all the provided information in case of any changes by sending us an email to firstname.lastname@example.org or by using our Platform or by any other means that allow You to securely provide CREDITS with such information.
By using CREDITS Services, You authorize CREDITS to send, directly or through third parties, requests CREDITS considers necessary to confirm Your identity or protect You and/or CREDITS from fraud or crimes, as well as to take measures CREDITS will reasonably find necessary based on the results of such requests.
2. Account Security:
You yourself must set your username and password during registration of the Account. You can also change the password at any time after completing the registration procedure. You agree that your Account Information is confidential and You will not disclose such information to third parties.
You must ensure security measures and safety of the password and other Account credentials to prevent disclosure thereof to third parties; wherein, You independently determine the best procedure for storing such information and data and also take measures to prevent illegal or unauthorized disclosure and use thereof. Any loss or compromise of Your electronic device or Your security details may result in unauthorized access to Your Account by third parties and the loss or theft of any Digital Assets held in Your Account.
You must always keep Your security details safe and never allow remote access or share Your computer screen with someone else when You are logged on to the Account. CREDITS will never under any circumstances ask you for Your password, or two-factor authentication codes or to share screen or otherwise seek to gain access to Your device or Account. You should not provide any details to any third party for the purposes of remotely accessing Your Account unless specifically authorized.
You agree that you will immediately notify CREDITS if you become aware of any unauthorized use of your Account Information by any Person, as well as any other breach of the security rules; strictly comply with the mechanisms and procedures in force on the Website and the Platform concerning the security rules, identity verification, Depositing, Withdrawal, Transactions of Funds; and perform the appropriate actions to exit the Website and the Platform at the end of each visit.
Your responsibility is to ensure security and constant control over any of Your devices or Account.
3. Responsibilities of CREDITS
CREDITS is responsible for:
Undertaking a regular review of fraud risks associated with its activities and business relationships;
Establishing an effective anti-fraud response plan, in proportion to the level of fraud risk identified;
Establishing and putting in place effective internal controls to prevent fraud;
Establishing appropriate mechanisms for reporting fraud risk issues and making sure that all staff are aware of CREDITS Anti-Fraud Policy and know what their responsibilities are in relation to combating fraud; and
Ensuring that appropriate action is taken to minimize the risk of previous frauds occurring in future.