We do not accept mobile bills as proof of address.
We could not open the file you uploaded, or you uploaded a file in a format that is not supported. To fix this, please save your document in one of the following formats: *.jpg, *.jpeg, *.bmp, *.gif, *.png or *.pdf.
Your documents are in order, however, you sent them from an email address that is not registered with your Credits account.